Overview/ Background
Eightcap is spearheaded by a professional team of trading experts with in-depth knowledge of the markets and financial instruments. They are passionate about their craft, and they work tirelessly to create a Forex trading company that provides top-tier service to registered traders, irrespective of trading experience. Eightcap is fully regulated and authorized across multiple jurisdictions. This includes the Australian Securities and Investments Commission (AFSL #391441), as well as the Vanuatu Financial Services Commission (VFSC #40377).
The company is keenly focused on providing a superior trading environment for all traders, with premium pricing and low latency connectivity. To this end, segregated accounts are provided to protect client funds from business funds, with top-tier banks. With MetaTrader 4 and MetaTrader 5, clients can trade multiple assets across the spectrum, with complete confidence. Automated trading functionality is a key feature of Eightcap. The trader-centric focus of Eightcap is evident in the promptness and professionalism that customer support representatives offer.
Now in operation for well over a decade, Eightcap has become a market-leading entity in the forex trading arena. With stellar ratings on Google reviews, and Trustpilot, and FX awards to its credit (Best Global Forex MetaTrader 4 Broker 2020 courtesy of the Global Forex Awards), Eightcap delivers on expectations, time and again. This forex broker offers competitive spreads from as low as 0.0 pips and AU$3.50 commission, with other financial instruments including indices, commodities, and shares. The company provides CFD standard and CFD raw options with max leverage of 30:1 in Australia, and 500:1 in Vanuatu.
Account Types
At Eightcap, there are 2 account types available to forex traders. The first is a Standard Account, and the second is a Raw Account. It’s advisable to get in touch with an account manager to ascertain which account type is best for your trading needs. Below, we have listed features of the Standard Account and the Raw Account.
Standard Account
$0 commission
50% stop out level
80% margin call level
EUR/USD spread 0.5 – 1.8 pips
Scalping, expert advisors, and hedging are permitted
Minimum trade size 0.01 lots and maximum trade size 100 lots
The minimum deposit amount is AU$100, or currency equivalent
Supported currencies include AUD, GBP, EUR, USD, SGD, CAD, and NZD
Raw Account
50% stop out level
80% margin call level
EUR/USD spread 0.0 – 1.0 pips
Commission of AU$3.50 per standard lot
Scalping, expert advisors, and hedging are permitted
Minimum deposit of AU$100 or currency equivalent
Minimum trade size of 0.01 lots and maximum trade size 100 lots
Supported currencies include AUD, GBP, EUR, USD, SGD, CAD, and NZD
Eightcap account funding options may be delayed due to the volume of transfers taking place. The company advises traders to wait until deposits have cleared into trading accounts before initiating live trading activity.
Trading Platform/ Software
There are 2 trading platforms available to clients at Eightcap. These include MetaTrader 4 and MetaTrader 5. MetaTrader 4 is the de-facto forex trading platform for the world’s traders. It is a multi-award winning platform which allows a full spread of financial assets to be traded, including commodities, indices, and currency pairs. MetaTrader 4, or MT4, is available to clients in a demo trading option, or a real-money trading option.
It is laden with powerful features designed to give Eightcap traders the most dynamic, and cutting-edge solutions to currency pairs trading. This includes trading with robots, with complimentary robot trading technology. Plus, clients can enjoy quick-click trading functionality with feature-rich trading charts, tools, and resources. The flexible trading system allows you to place stop orders, and trailing stops, among others. There are dozens of graphic objects and built-in economic indicators to optimize your trading experience.
MetaTrader 4 is available to clients at multiple brokers – it’s the industry standard. However, the Eightcap MT4 platform is built upon a tech infrastructure that guarantees reliability, lighting speed, and full transparency. At Eightcap, traders have peace of mind, with fully segregated accounts, rapid executions of trades, maximum liquidity and spreads as low as 0.0 pips. Forex trading on MT 4 can be conducted on desktop, Android, or iOS devices. It is ideally suited to currencies, commodities, and indices, with 9 chart timeframes, and 30+ technical indicators.
The other trading platform is MetaTrader 5 – the upgraded version of MetaTrader 4. MetaTrader 5 is designed as a multi-asset trading platform. It’s also suited to Forex trading but allows a wide range of other financial instruments including shares, commodities, and indices. MetaTrader 5, or MT 5 forex transactions are available in a free demo account, as well as WebTrader for PC, Mac, Android and iOS devices. The features and functions of MT 5 are upgrades of MetaTrader 4. They include advanced charting functionality with 21 timeframes and 38+ built-in technical indicators. Fundamental analysis is also available with news and economic calendars for more accurate assessments of your trades. The web-based trading platform is available across multiple operating systems and devices, and full robot-based trading is also available. As with MT4, Eightcap is best suited to using MT 5 owing to premium liquidity, spreads from 0.0 pips, and rapid executions of trades.
Deposit Options
Eightcap clients can fund their accounts in a number of different currencies, via multiple payment methods. These include the following options: SGD, EUR, CAD, NZD, USD, GBP, and AUD. Deposit options available to traders include Visa and MasterCard credit cards and debit cards with instant deposit available 24/7. There are no transaction fees on these payments. POLi payment options are also available in Australian dollars. These allow for instant deposits around the clock, with $0 transaction fees. Bank wires are another convenient option available to traders, with an estimated processing time of 1-3 business days, and PayPal with a processing time of 1 business day, available in all currencies. The transaction fees depend upon the bank in question.
Other deposit options include BPay in Australian dollars only. This deposit method requires between 1-2 business days to process, with no transaction fees levied. China UnionPay is available in Chinese renminbi, with instant deposits around the clock. Other options such as NETELLER and Skrill are readily available, with EUR and USD payments accepted. It is important to check with your preferred payment option to determine transaction fees and processing times into your account at Eightcap.
Markets
There are 4 primary markets at Eightcap. These include forex, commodities, indices, and shares. Forex trading is available on MT4 and MT5, with rapid executions of trades and a host of top-tier forex currency pairs. These include the following options: USD/JPY, USD/CAD, USD/CHF, EUR/USD, AUD/USD, and GBP/USD, among others. Foreign exchange trading, a.k.a. Forex trading is the buying/selling of currencies for profit.
At Eightcap, you can complete forex trades rapidly. As the world’s most liquid financial market, with the lowest costs in trading, forex also offers leverage, which allows for significantly larger positions to be traded. With forex CFDs, traders at Eightcap can use leverage to generate outsized profits, but there is always a risk of greater losses.
Other markets available to clients include commodities such as gold and silver, Brent crude oil and WTI crude oil, all in a CFD format. There are different commodities trading hours at Eightcap, given the markets where these financial instruments are traded. Typically, commodities trade between Monday and Friday, with Brent crude oil and WTI crude oil trading between 3 AM and midnight, and silver and gold trading Monday through Friday, between 1:01 AM and 11:59 PM.
Indices CFD trading is also available with MetaTrader 4 and MetaTrader 5, with the following indexes at Eightcap: HK 50, SPX 500, GER 30, AUS 200, US 30, EU STX 50, JPN 225, NDX 100, UK 100, FRA 40. These are simply abbreviations for well-known indices such as the EuroStoxx 50 PR, the Hang Seng index, the FTSE 100, the DAX 30, or the CAC 40, et cetera.
Shares trading a.k.a. stocks trading is also available in a CFD format. These include a large number of shares including Australian and US shares. Popular options such as Tesla, Microsoft, Netflix, Pfizer, Amazon, Facebook, Google, and Apple are available. Other Australian stocks include Rio Tinto Ltd, BHP Group Ltd, CSL Ltd, Woods Group Limited, Telstra Corporation, Westpac Banking Corporation, National Australia Bank, and others.
In all cases, the financial instruments are traded as CFDs. These contracts for difference are derivatives trading instruments. You don’t actually own the underlying asset; you simply trade price movements by buying contracts – going long or selling short.
Bonuses
At the time of writing, there were no bonuses or promotional offers available to traders at Eightcap.
Customer Support
Customer support is a key business function for a trading brokerage. We thoroughly examined the quality of the support options available at this broker, read the objective reviews on Trustpilot and Google Reviews. Then we had our in-house experts scrutinize customer support in trading, technical, banking, and registration-related issues. Support is available in multiple languages including: English, Vietnamese, Spanish, Italian, French, German, Portuguese, Japanese, Tagalog, Korean, and Mandarin.
Clients can contact customer support in Australia by calling the customer service telephone number +61 383734800 & +61383759700, or emailing customer support representatives at the following address: customerservice@eightcap.com. The quality and professionalism of support is duly noted. Traders can also contact customer support at the Vanuatu office at Govant Building Bp 1276.
Other convenient support options include online chat functionality. For added convenience, you can also request a demo account to familiarize yourself with the trading platform, which comes with a 100% free trial. The getting started FAQ section is useful, with multiple sections covered, including general information, trading accounts, funding & withdrawals, login issues, platform-related issues, and trading.
Safety
Safety first at Eightcap. That’s evident from the moment you register an account. For starters, Eightcap features segregated accounts which protect client funds from business insolvency or legal actions against the company. This regulated broker features prominently in multiple jurisdictions and guarantees a safe trading environment. These include Australia and Vanuatu. The trading platforms available to registered clients include MetaTrader 4 and MetaTrader 5 – both of which are the gold standard for Forex trading. Overall, you can expect SSL encryption (secure socket layer), firewall protection, password-protected content, account verification, and fully regulated trading at all times.
Ease of Use
Eightcap is designed to be as user-friendly as possible. Traders can easily search for their preferred financial instruments, markets, and platforms at the click of a few buttons. Everything is designed with ergonomics in mind. It’s easy to move between categories, with feature-rich content on-site to make everything as easy as possible to use. Multilingual and multicurrency functionality ensure that anyone in a regulated jurisdiction can trade forex online with minimal fuss.
Final Thoughts
Eightcap traders can access a wide range of major, minor, and exotic currency pairs with MetaTrader 4, or MetaTrader 5. It’s easy to get registered and start trading online. With MT4 and MT5, you can trade on PC, Mac, or mobile at your leisure. With fully segregated accounts and spreads as low as 0.0 pips, the standard account and the raw account make it easy to start trading Forex online. Low cost, rapid execution, and a full range of financial instruments make Eightcap an attractive choice.
