FXDD was established in 2002 and is celebrating over 15 years of trading excellence in the highly competitive FX arena. The company is led by a team of experts with decades of collective experience in forex trading, account management, and financial analysis. FXDD boasts 6 asset classes in its NY and Malta offices. Safety and security of client information is paramount at FXDD. This is assured by way of segregated accounts for clients in the event of bankruptcy or claims against the company. This forex broker was issued a Category 3 MFSA license and it can also offer its services to clients across the European Economic Area (EEA) with MiFID. UK forex traders can enjoy peace of mind with Financial Conduct Authority (FCA) regulation. Among others, FXDD offers rapid trade executions and allows multiple strategies to be implemented on MetaTrader 4 and 5, WebTrader and ZuluTrade. This forex brokerage is fully compatible with Android, iOS, and PC devices including all major browsers (Chrome, Explorer, Firefox).
The primary account types available to traders at FXDD include a standard account and an ECN account. The standard account is for traders who wish to conduct all their own trading activity. It features zero commissions and low spreads. Among the many benefits of the standard account are fill-or-kill execution with no partial fills, no slippage on entry orders, and price improvements on limit orders. For ECN accounts, there is no markup on raw direct spreads, and there are no commissions on trades. The fill rate is 99% +, and rapid executions of trades are standard with ECN accounts. For example, there is a fee of just $2.99 for every 100,000 on major Forex pairs. The commissions per side are exceptionally low, and there are no partial fills. Clients can also enjoy price improvements on limit orders. Further information on ECN pricing is available for Forex, metals, energies, indices, stocks and cryptocurrencies by clicking here.
Trading Platform/ software
Multiple trading platforms are available to clients, including MetaTrader 4, MetaTrader 5, WebTrader, and ZuluTrade. Each of these offers specific benefits to Forex traders, including the following:
MetaTrader 4 – MT4 is the dominant trading platform in the industry. It features full charting capabilities, a wide range of tools and automated trading options. MT4 is fully optimized for iOS, Android, and Windows devices. It runs on multiple browsers including Firefox, Explorer, and Chrome. Clients can enjoy a wide range of tradable assets including commodities, stocks, indices, and Forex. Leverage ranges from 1:1 to the FCA approved figure of 1:50.
MetaTrader 5 – MT5 is the upgraded version of MetaTrader 4. It features strategy testing tools and resources, with a wide range of markets. The charting tools and resources are vastly improved on MT5, and clients can enjoy full mobile functionality across multiple browsers.
WebTrader – the proprietary (in-house platform) of FXDD offers a powerful user interface with instant access to the financial markets. Clients can enjoy anytime, anywhere trading with a robust set of tools and resources, leverage ranging from 1:1 – 1:50, and fully supported EAs. As with MT4 and MT5, multiple asset classes can be traded including commodities, indices, stocks, and FX. WebTrader commissions are $2.99 for every 100,000 FX majors and $4.99 for every 100,000 FX other pairs.
ZuluTrade – this leading trading platform allows clients to copy the strategies of experienced professionals and then reap the rewards of these trading methodologies. ZuluTrade allows for all fully automated, semi-automated, or manual trading across all operating systems. The signal providers are available at zero cost to enhance your trading experience.
With all trading platforms, the margin call is 20%, and the stop out is 0%.
The range of deposit options includes credit cards, bank wire, China UnionPay, and Neteller. Details of these banking methods are available under the deposit tab on the top right of the screen. Credit card deposits are typically processed within 1 business day, while withdrawals can take between 5 business days and 10 business days. China UnionPay deposits are available between 2 business days and 5 business days, and Neteller takes up to 1 business day to process.
The range of markets can be found under the Trading tab on the top of the screen under the Markets category. Markets include Forex pairs such as the USD/JPY, EUR/USD, GBP/USD, USD/CHF, USD/CAD, AUD/USD, NZD/USD, EUR/GBP, EUR/JPY, EUR/CHF, EUR/AUD, EUR/CAD, and EUR/NZD.
Metals include copper, XPD/USD, XPT/USD, XAG/EUR, XAU/EUR, XAG/USD, and XAU/USD.
Energies include natural gas, UK oil, US oil 2, and standard US oil.
Indices include the SPX500, NAS 100, USA 30, HKG 33, JPN 225, AUS 200, UK 100, FRA 40, GER 30, and ESP 35.
Stocks include a selection of instruments such as Bank of America Corporation (BAC), Twitter (TWTR), Google (GOOG), Netflix (NFLX), Amazon (AMZN), Facebook (FB), and Apple (AAPL).
Cryptocurrencies include the following options: XRP/USD, LTC/USD, ETH/USD, BTC/JPY, BTC/EUR, and BTC/USD.
We contacted customer support at FXDD to find out about bonuses and promotional offers. No promotions are available. Given that this is an FCA-regulated brokerage, no bonus offers are promoted. The customer service representative indicated that, ‘We might offer a 5% bonus based on your initial deposit, but these are reviewed case by case, not advertised on our site.’
Customer support is highly responsive to client queries. You can reach support representatives 24 hours a day from Sunday through Friday, between the hours of 5 PM and 4:55 PM EST. The following telephone numbers are available to clients:
- Support contact number – +356-2013-3933
- Trading telephone number – +356-2013-3939
Clients also have access to an online contact form where you can input your first name, last name, email, inquiry details and wait for a support representative to respond to you.
Forex traders can rest assured that this broker is fully licensed and regulated by the Malta Financial Services Authority (MFSA), as well as the Financial Conduct Authority (FCA). Client funds are maintained in segregated accounts to protect against insolvency, claims or bankruptcy. Secure socket layer technology (SSL) protects traders from unauthorized access of their accounts.
Ease of Use
Each of the category options at FXDD is listed at the top of the page with drop-down menus available. This includes about us, trading, partnerships, resources and contact information. The trading tab is the most useful since it provides information on accounts, platforms, and markets. Provided you are from an accepted country, the process for registering, and trading online is relatively straightforward.
FXDD offers a demo trading account to help ease your transition into real market trading activity. This is a great resource to learn with, since it introduces you to MetaTrader 4, MetaTrader 5, WebTrader, and ZuluTrade. Overall, this FX broker is a tried and trusted option with over 15 years of experience in the industry. There are 67+ currency pairs, and a variety of other instruments available as well.