The IQ Option trading platform grew markedly from 2014 through 2017. In 2014, 950,000 accounts were registered in the system, growing to 3,450,000 accounts by 2015, and 14,011,685 accounts in 2016. In terms of the number of trades conducted per day, some staggering statistics are available over that same timeline. In 2014, some 200,000 trades per day were conducted, growing to 1 million trades per day in 2015, and 3 million trades per day by 2016. The trading volume per month was $10 million in 2014, $100 million in 2015, and $11 billion in 2016.
Another interesting statistic provided by the company is the money withdrawn by traders every month. In 2014 that figure was $500,000, by 2015 it swelled to $1,500,000, and by 2016, it amounted to $5,700,000. In terms of processing times for withdrawal requests, IQ Option has improved dramatically from 4 business days in 2014, to 3 business days in 2015, and just 1 business day by 2016. Other amazing statistics include customer support team response times via live chat which was 7 minutes in 2014 and just 46 seconds in 2016. Tickets took 5 hours to process in 2014, 2 hours in 2015, and just 24 minutes in 2016. Clearly there have been dramatic growth, improvement, and efficiency gains for the company.
There are 2 types of accounts at IQ Option for Forex trading. These include a top-level account with a $1,000 minimum deposit and an entry-level account with a minimum deposit of just $10. There is a VIP account which is offered through the account managers to high profile traders. The minimum deposit amount for the VIP account is $3,000. There are many privileges with the VIP account, including increased profitability, a personal account manager, free access to trading tournaments, 24/7 support, personal mentor, and direct interaction with IQ Option. A demo trading account is also available to help Forex traders learn the ropes before switching to a real money account.
Trading Platform/ software
IQ Option runs on a top-tier trading platform which uses proprietary software to provide you with a demo account and real money account options. The trading platform provides everything that Forex traders need including historical quotes, multi-chart layout, technical and fundamental analysis. The platform is available on Apple and iOS devices, for Mac desktops, Windows desktops, and Ubuntu. All browsers are supported, including Google Chrome, Firefox and Safari. The trading platform includes Digital Options – the latest product at IQ Option. Plus, the trading app is available at the App Store, or the Google Play Store. The download can be conducted direct from the website, and it is an .EXE file which is 11.9 MB to download and install.
Multiple safe and secure deposit options are available to traders including Visa, Visa Electron, MasterCard, Maestro, Neteller, Skrill and WebMoney. The minimum amount per deposit is €10/$10, and trades can be opened on the platform for just €1 or $1.
Traders can enjoy 12 cryptocurrency options with 25:1 leverage at IQ Option. These include Bitcoin, Litecoin, and Ethereum. Other options include Forex, stocks, options and ETFs. The range of available assets includes the CAD/CHF, EUR/AUD, AUD/JPY, GBP/AUD, GBP/CAD, GBP/CHF, USD/CAD, EUR/CAD, CHF/JPY, AUD/USD, USD/CHF and others. There are dozens of currency pairs available for traders on the proprietary platform. Cryptocurrency is typically traded against the USD with options like BTC/USD, Bitcoin Cash, LTC/BTC, ETH/BTC, and IOT/USD among others. Popular stocks like Tesla, Amazon, Microsoft, Twitter Inc., Apple, Google, McDonalds, and Nike are available. Commodities like crude oil, gold, silver, platinum and others can be traded during market hours.
IQ Option runs multiple online trading tournaments where registered clients can compete for generous prize pools. These are sporadically offered, and further details are available through the platform.
Customer support can be reached via multiple channels including email, snail mail, FAQ, and country-specific offices. Support is available 24/7 in the following countries: Russia, Germany, UK, Austria, Brazil, Singapore, Portugal, South Africa, India, Spain, Thailand, France, Italy, Australia, Argentina, Mexico, Colombia and Chile. Payment transactions are managed by the company’s Cyprus office. The support emails include the following: support@IQoption.com and payments@IQoption.com. Customer support responds in a timely fashion to all manner of queries including technical, banking, registration, platform, tournaments, and trading-related issues. Social media options include Facebook, Twitter, Instagram and YouTube. Traders can share details of their trading experience on the social media channels. Customer support is available in13 languages, including Russian, Portuguese, Turkish, German, French, Spanish, English, Swedish, Italian, Indonesian, Korean and others.
Safety is paramount at IQ Option. The integrity of trader accounts is assured at all times, courtesy of SSL technology and the highest encryption protocols. Firewall protection guards against third-party interception of your personal data. This online trading platform is registered with the following details: HE324593, to IQ Option Limited in the Seychelles.
Ease of Use
Generally, Forex traders will have no problems using the platform. You will be required to register an account, and verify your details before you start trading in a demo mode or a real-money mode
As one of the leading online trading platforms, IQ Option makes it possible for Forex traders, stocks traders, commodity traders and cryptocurrency traders to ply their trade during market hours. A wealth of popular Forex options is available including major pairs, minor pairs and exotic currency pairs. The latest trading craze – cryptocurrency is available in 12 options. Overall, a quality trading platform with a range of viable options for traders.